Louisville Metro has joined the nationwide “Smart911” service, which allows residents, businesses, and visitors to provide information to 9-1-1 dispatchers in advance of emergencies.  Lyndon Fire and Rescue encourages all of the residents in our community to sign up for this service, so that we may better help you in those times of emergency.

The free Smart911 service allows individuals and businesses to create online safety profiles with home, workplace, mobile phone numbers, along with additional information that would be valuable to 911 operators and first responders during an emergency. This information often includes home or work addresses, details about medical conditions, pets, and emergency contacts. Users are prompted to update their safety profiles every six months to ensure their information remains accurate.

Smart911 safety profiles are kept confidential and secure, and are only available to trained 911 operators in participating 9-1-1 centers across the country. This allows dispatchers to access profile information for traveling mobile phone users, and makes it easy for landline customers to update profiles with new numbers after moving.

Residents can sign up for LENSAlert and complete their Smart911 safety profile by visiting louisvilleky.gov and clicking on “Sign up for emergency alerts.” A simple way to sign up on your smartphone is to text “LENSAlert” to 67283 – this will automatically opt you in to emergency alerts and a link will be sent in a text message to complete your safety profile.

You can also signup and complete your Smart911 safety profile by clicking on the following link:


About Chief David Howser

Chief Howser was born and raised in the Lyndon area. He joined LFR as a volunteer fire fighter in 1980 while a student at the old Westport High School. During his tenure here he has served as Company Officer, Training Officer, Safety Officer, Battalion Chief, Assistant Chief and Fire Chief. In 1984 he was hired as one of Lyndon's first career firefighters. As noted, since that time he has worked his way up through the ranks where he has served as Fire Chief since 2014.

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